Popular Questions
Frequently Asked Questions
We know that starting a new website project can feel overwhelming, so we’ve put together answers to the questions we get asked most often. Whether you’re based in Honiton, Axminster, or elsewhere in East Devon, these FAQs will help you understand how Pebble Press Design works, what to expect, and how we can create a WordPress or WooCommerce website that fits your needs and budget. If you can’t find the answer you’re looking for, please get in touch with us — we’re always happy to help.
01
How long does it take to build my website?
Most websites are completed within 2 to 4 weeks, depending on the size and complexity of the project. Simple brochure sites (like the Starter package) may take less time, while custom builds or e-commerce shops may take a little longer. I’ll always provide a realistic timeline at the start and keep you updated along the way.
02
Do I need to provide all the content?
If you already have content (like text, images, logos), that’s great — I’ll help you organise and present it professionally. If not, I can help you write your content or source quality images. Basic copy writing, logo design and content support can be added to any package if needed.
03
Is hosting and a domain name included?
Hosting and domain names aren’t included by default, but I’m happy to help you set them up or recommend trusted providers. I also offer affordable hosting and care plans, so you don’t have to worry about the technical side of things after launch.
04
Can I request changes during the project?
Yes! All packages include at least one round of design revisions (more with higher packages), so you’ll have the chance to review the site and request changes before it goes live. My goal is to make sure you’re happy with both the look and functionality of your website. I’ll guide you through the process clearly and keep things flexible without dragging the project on.
05
Can I edit the website myself after it's finished?
Yes! All websites are built on WordPress, which means you can easily make edits like changing text, images, or adding blog posts. I’ll provide a quick training session or video walkthrough so you feel confident managing your site. If you prefer, I also offer ongoing support and maintenance.
06
What if I’m not sure what I need?
That’s completely fine — many of my clients aren’t sure where to start. I offer free, no-pressure consultations where we can talk through your business, your goals, and what kind of website would work best for you. From there, I’ll recommend a package or a custom quote to suit your needs and budget.
07
Do you offer e-commerce or online shops?
Yes — my Pro Site (or custom) package includes WooCommerce setup for selling products or services online. I’ll set up your shop, product pages, payments, and make sure everything is secure and easy to manage. Whether you’re selling a few items or building a small business, I can help you get started confidently.
08
How does payment work?
To secure your booking, I require a 50% deposit before any design work begins. The remaining balance is due either upon completion of the project or 4 weeks after the start date — whichever comes first. This helps keep projects on track and ensures a smooth timeline for both of us. I’ll provide a clear invoice and schedule up front, so there are no surprises.